Shipping Policy

At Human360, we are committed to delivering your order safely and efficiently. Below you will find details about our shipping destinations, delivery timeframes, and shipping support.

Shipping Destinations

We currently ship to the United States, United Kingdom, Canada, Australia, and New Zealand.

Order Processing

Orders are processed within 1 business day, Monday through Saturday, excluding public holidays.

Estimated Delivery Times

Once your order has shipped, the following estimated transit times apply:

Destination	Estimated Transit Time
United States	6–12 business days
United Kingdom	6–12 business days
Canada	6–12 business days
Australia	6–12 business days
New Zealand	6–12 business days

Transit times exclude order processing time, weekends, and public holidays. Delivery timeframes are estimates and may be affected by carrier delays or customs processing.

Shipping Costs

We offer free standard shipping on all orders, with no minimum purchase required.

Shipping Carriers

We work with trusted shipping providers, including USPS, UPS, DHL, Royal Mail, Canada Post, and Australia Post. The carrier used for your order may vary depending on the destination.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this information to follow your delivery through our Track Your Order page.

Address Accuracy and Undeliverable Packages

Please ensure that your shipping address is complete and accurate before placing your order.

Orders returned due to an incorrect or incomplete address, or because the delivery was not claimed, may be reshipped for a flat handling fee. The applicable fee will be communicated before reshipment.

Human360 is not responsible for delays or unsuccessful deliveries resulting from incorrect address information provided at checkout.

Order Changes and Cancellations

You may request a change or cancellation within 2 hours of placing your order by contacting us at care@tryhuman360.com.

After this period, your order may already be in processing, and changes or cancellations cannot be guaranteed.

Lost or Damaged Shipments

If your shipment is lost or arrives damaged, Human360 will provide a replacement at no additional cost for the first occurrence.

Please report any delivery issues to care@tryhuman360.com within 5 days of the expected delivery date so our team can assist you.

Customs and Import Duties

Orders shipped outside the United States may be subject to customs duties, taxes, or import fees upon arrival. These charges vary by country and are the customer’s responsibility.

Human360 is not responsible for delays caused by customs processing.

Contact Us

For questions about shipping or assistance with your delivery, please contact our customer service team.

Human360
Address: MPY Commerce LLC, 33 N Gould St, Sheridan, WY 82801
Email: care@tryhuman360.com
Customer Service Hours: Monday–Friday, 8:30 AM–5:30 PM EST